Remote Support

Flexible | Location-Independent

With on-site, bench service, and remote support options available, Primetek can effectively troubleshoot technical issues to keep your business up and running.

A number of service calls can be done from our own office. We use Splashtop to remotely connect to your computer and can guide you through software installs, fix errors, perform updates and even inspect the well being of your network. Splashtop is a stand-alone program which only allows us to connect to your computer when you initiate it.

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"Kevin has been providing IT services for my team over the last five years. From projects such as our transition to Google Apps to everyday tasks like backups and security, they are there for every step. This helps us to provide great service by having information accessible whether we are on location, on the road or at the office. I would and have recommended Primetek without hesitation to any business that is in need of professional IT services."

Anna Jorgensen

Anna Jorgensen Team
"We have a great deal of confidence in Primetek IT Solutions and highly recommend them for all business IT solutions in the Comox Valley. Their quick response time and excellent communication makes it easy to do business with them"

Lisa Henderson

Better Mousetrap Marketing