Why Choose Us

Extensive knowledge, and years of experience!

Diagnostics

Our diagnostic fee of $45 will identify the issues, and provide an estimate of time and costs. You decide the next step.

Quick Repair Process

Our company is reliable, and our work is trusted. We provide worry-free service you can always count on.

30 Day Warranty

We provide a 30 Day Warranty on all labour, and hardware is covered by manufacturer’s warranty.

Who We Are

Primetek IT Solutions offers computer workstation setup, on-site computer systems support and computer repair services to businesses in the Comox Valley. Primetek provides computer network solutions, server setup and maintenance, data protection, and remote support. Their extensive knowledge of computer systems, years of experience in the IT field, and excellent customer service make them a trusted resource and valuable team member for both small and large businesses.
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Our Services

Remote Support

With on-site, bench service, and remote support options available, Primetek can effectively troubleshoot technical issues to keep your business up and running.

A number of service calls can be done from our own office. We use Splashtop to remotely connect to your computer and can guide you through software installs, fix errors, perform updates and even inspect the well being of your network. Splashtop is a stand-alone program which only allows us to connect to your computer when you initiate it.

What Clients Say?

"Kevin has been providing IT services for my team over the last five years. From projects such as our transition to Google Apps to everyday tasks like backups and security, they are there for every step. This helps us to provide great service by having information accessible whether we are on location, on the road or at the office. I would and have recommended Primetek without hesitation to any business that is in need of professional IT services."

Anna Jorgensen

Anna Jorgensen Team
"We have a great deal of confidence in Primetek IT Solutions and highly recommend them for all business IT solutions in the Comox Valley. Their quick response time and excellent communication makes it easy to do business with them"

Lisa Henderson

Better Mousetrap Marketing
"Shamrock Veterinary Clinic has been working with Primetek for over 5 years and during that time we have found them to be dependable & prompt. They are extremely helpful and a pleasure to work with."

Shamrock Management

Shamrock Veterinary Clinic

Multi Brand

Repair & Services

Primetek owner Kevin Dryden draws on more than 20 years of IT industry experience serving a wide variety of business customers. Primetek works with both PC and MAC computers to provide customized business solutions, set up efficient workstation networks, and ensure that your company data is secure and always available for recovery.